Cookies
Last updated
Some cookies make the website work. Others help us understand how it is used or measure advertising. You can choose analytics and advertising separately, or use essential cookies only.
Your current setting
Optional cookies stay off until you make a choice.
Cookies that make the site work
These support your basket, sign-in and security. Some are only set when you place an order or use a particular feature. Blocking them may stop that feature from working.
| Name | What it does | Kept for |
|---|---|---|
cartID | Connects a guest browser to its saved basket. | Up to 1 year |
u_i_v41 | Keeps your account session working as you move between pages. | About 1 year |
treatmentLast | Remembers a treatment page so the website can return you to it. | 1 to 10 days |
orderInfo | Remembers checkout information used to continue an order. | 12 to 24 hours |
orderAccessToken | Allows access to an order after checkout. | 1 day |
cf_clearance | Remembers that the browser has passed a Cloudflare security check. | Up to 1 year |
hp_consent | Remembers your separate analytics and advertising choices. | 12 months |
A cookie's expiry can be renewed when the feature is used again. Cookie expiry is not the same as how long an order, account or consultation record is kept.
Analytics
Google Analytics helps us understand which pages people visit and how the website is used on different devices. These are optional cookies.
Page addresses on a pharmacy website can reveal health interests, including the treatments you look at. Google receives browsing and device information when analytics is enabled. Browser identifiers can distinguish visits; they are not the same as anonymous counts.
| Name | What it does | Kept for |
|---|---|---|
_ga | Helps Google Analytics distinguish browsers and returning visits. | Up to 2 years |
_ga_CXLK83DPT6 | Maintains visit information for our Google Analytics property. | Up to 2 years |
jZVhgxQyVF | Used by the existing consultation service to measure a guest's progress through a consultation. | 7 days |
Advertising
Advertising cookies help measure which campaigns lead people to the website and whether they later place an order. You can turn these off while keeping analytics on, or the other way round.
Our campaign cookies remember advertising click identifiers and campaign details. Those details can be associated with a consultation or order. These identifiers help us measure advertising, including Google Ads.
| Name | What it does | Kept for |
|---|---|---|
ad_campaign | Remembers the most recent qualifying campaign or advertising click. | 90 days |
ad_campaign_first | Remembers the first recorded campaign or advertising click. | 90 days |
_gcl_* | Google Ads cookies used on checkout to connect an advertising click with a checkout-start conversion, when advertising is allowed. | Up to 90 days |
Other browser storage
If you mark a review as helpful, our Priorly review widget remembers that action in local storage. It uses priorly-helpful-visitor-v1 and entries starting priorly-helpful-review-v1: to avoid counting the same vote repeatedly. These entries have no automatic expiry; you can remove them by clearing website data in your browser.
Changing your choice
Select Refine in the banner to manage your choices on this page, or use Change this above. Switch either category on or off and select Save my choices. To use essential cookies only, leave both optional categories off and save. The footer's Cookie settings control reopens the banner.
We remember the choice for 12 months in this browser. Turning a category off stops its tags on these pages and removes its accessible first-party cookies. A page refresh may be needed to stop tags that were already running. Withdrawing consent does not erase information previously sent to a provider, and cookies on another provider's domain must be cleared through your browser or that provider.
You can also block or delete cookies yourself. Blocking essential cookies may prevent you signing in or continuing a basket.
Questions about your data
Email support@hightownpharmacy.co.uk or call 0151 929 3130. You can also find the pharmacy's address and other contact details on our Contact us page.